Business Process Analysis: One Solution for All

Understanding the business processes of your users can be the biggest challenge you face when trying to plan a new system or improve upon an old one.  Interaction with the system you build can vary greatly depending on the role of the user and the policy and procedure of the organization for which they work.  If you support a system that serves multiple organizations, I suggest the following techniques to help you understand the business processes of all users of all levels in all organizations.

Stop the Chaos! Build in Accountability, for Sanity’s Sake

If you have more work than you can possibly get done, as many of us are in IT, you may find that the structure of Project Management can be very helpful in creating organization from chaos. Formal project management generally functions using repeatable processes which fosters consistency among your projects.  Believe it or not, the … Continue reading Stop the Chaos! Build in Accountability, for Sanity’s Sake